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Privacy Policy

Last updated: February 15, 2026

1. Introduction

Fromdot Academy ("we," "us," or "our") is committed to protecting the privacy of our students, parents, guardians, and teachers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and online tutoring services.

2. Information We Collect

We collect the following types of information:

  • Student Information: First name, last name, guardian name, grade, subjects of interest, country, phone number, and WhatsApp number.
  • Teacher Information: Full name, email address, date of birth, phone number, WhatsApp number, address, educational qualifications, teaching experience, subject expertise, and availability.
  • Payment Information: Fee payment records and transaction references (processed through secure channels).
  • Usage Data: Browser type, IP address, pages visited, and session duration for improving our services.

3. How We Use Your Information

  • To process enrollment and match students with suitable tutors
  • To schedule and manage online tutoring sessions
  • To communicate about class schedules, updates, and announcements via WhatsApp and email
  • To process fee payments and generate receipts
  • To maintain attendance and academic progress records
  • To improve our tutoring services and website experience

4. Data Storage & Security

Your data is stored securely using industry-standard encryption and hosted on trusted cloud infrastructure. We use Supabase for database management with Row Level Security (RLS) policies to ensure data isolation. Application records are also synced to Google Sheets for internal administrative purposes only.

5. Data Sharing

We do not sell, trade, or share your personal information with third parties for marketing or advertising purposes. We may share limited data with:

  • Assigned tutors (student name, grade, and subjects only — for class preparation)
  • Payment processors (for fee collection)
  • Legal authorities (only if required by law)

6. Cookies & Tracking

Our website uses essential cookies for session management and authentication. We do not use third-party advertising cookies or detailed behavioral tracking.

7. Children's Privacy

Our services are designed for students of all ages (Grades 1–12). For students under 18, a parent or guardian must provide consent for enrollment. We collect only the minimum information necessary to deliver tutoring services.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal and operational requirements)
  • Withdraw consent for communications at any time

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: